OTHERS – CASE MANAGEMENT
LBG Case Management provides a flexible solution for collaborative business process management. Users manage, investigate, and audit cases without leaving the investigative platform, as well as add new information through simple situation entry forms and export follow-on reports in configurable templates. With the full universe of situation available in an unified environment, users rapidly build out and resolve case-based workflows.
1. LBG CASE MANAGEMENT IS AN END-TO-END SOLUTION FOR MANAGING AND INVESTIGATING COMPLEX CASES.
- Enter, organize, and review all information, from free-text notes to photos and videos
- Investigate a hypothesis without leaving LBG experts
- Auto-populate and generate required reports in organization-specific templates
- Audit metrics and status information surrounding cases and workloads
- Collaborate with other users to share information and enable transparency
- Review existing workloads across teams to assign and monitor cases
2. TECHNICAL OVERVIEW
- Escalation: A Level 1 audit analyst receives an alert. The analyst escalates the alert to a Level 2 analyst, who triages it to develop a remediation before the situation can get the risk of sensitive information assets.
- Review and Publish: A research analyst writes an unstructured report and submits to their supervisor for review. The supervisor edits the report and returns it to the analyst with comments. The analyst revises the report and resubmits it to the supervisor, who approves it.
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Whatsapp: +84 979 1000 79 | Email: Info@LBG.asia