OTHERS – CASE MANAGEMENT
LBG Case Management provides a flexible solution for collaborative business process management. Users manage, investigate, and track cases without leaving the investigative platform, as well as add new information through simple data entry forms and export follow-on reports in configurable templates. With the full universe of data available in a unified environment, users rapidly build out and resolve case-based workflows.
1. LBG CASE MANAGEMENT IS AN END-TO-END SOLUTION FOR MANAGING AND INVESTIGATING COMPLEX CASES.
- Enter, organize, and review all information, from free-text notes to photos and videos
- Investigate a hypothesis without leaving LBG experts
- Auto-populate and generate required reports in organization-specific templates
- Track metrics and status information surrounding cases and workloads
- Collaborate with other users to share information and enable transparency
- Review existing workloads across teams to assign and monitor cases
2. TECHNICAL OVERVIEW
- Escalation: A Level 1 cybersecurity analyst receives an alert that an attacker has breached the network. The analyst escalates the alert to a Level 2 analyst, who triages it to develop a remediation before the attacker can access sensitive information assets.
- Review and Publish: A research analyst writes an unstructured report and submits to their supervisor for review. The supervisor edits the report and returns it to the analyst with comments. The analyst revises the report and resubmits it to the supervisor, who approves it.
Ms. Lily Le
LBG Asia co.,ltd| BRN 0313 339922
273 Dien Bien Phu, Ward 7, District 3, HCMC, Viet Nam
Whatsapp: +84 979 1000 79 | Email: Info@LBG.asia